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Highly Effective Mystery Customer Programmes

Driving your customer satisfaction and customer loyalty ever upwards

Accessiblity Information and Display Preferences

This page is intended to provide information on how how to access our site.

Access Keys

This web site uses the UK Government access key system and the following information summarises each of the keyboard shortcut commands available to you.

Depending on your browser type use one of the following:

A. With Windows-based systems, in general, press the "Alt" key and the relevant access key:

  • if you are using Microsoft Internet Explorer version 4 then press "Alt" and the relevant number/letter at the same time
  • if you are using Microsoft Internet Explorer version 5 and above then press "Alt" and the relevant number/letter, then press the "Enter" key
  • if you are using Netscape version 6 or later, then press "Alt" and the relevant number/letter at the same time
  • if you are using Mozilla Firefox, then press "Alt", "Shift" and the relevant number/letter at the same time

B. With Macintosh-based systems, press the "Ctrl" key and the relevant access key

Access Key Description
a Link to accessiblity page
s Links to sitemap
m Jumps to main content
n Jumps to main navigation
p Jumps to page specific navigation (if applicable)
Link to home page
1 Link to your feedback
2 Link to the result
3 Link to case studies
4 Link to testimonials
5 Link to contact us
6 Link to news
7 Link to training
8 Link to login